About Vello surveys
Use Vello surveys to make high-quality online surveys. You can send the surveys directly from Vello to clients and completed survey data shows directly in Vello.
- It is not necessary for you to use a different company or different system to make and send surveys
- You can quickly and easily show pet and patient owner information from your PIMS in surveys
- Your practice can keep survey data in Vello
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Reporting for surveys is easy and report data is available directly in Vello
Survey designer
- Add a survey image (for example, your practice logo)
- Add input types to questions (for example, text boxes, rating scales, and checkboxes)
- Add survey variables to questions to quickly and easily show pet and pet owner information (for example, pet name or pet owner address)
- Put groups of survey questions in dedicated survey pages
- Add condition sets (for example, make a question mandatory if all conditions agree)
- Make a fully prepared survey available for clients to open and complete
Survey links
Clients use a survey link to open and complete a survey.
As the last step to make a survey with the survey designer, you select Publish in the Survey Designer screen. Then, you can get the survey link for the survey and send the link to one or more clients.
- A text message that you send with the Vello inbox
- Vello quick replies
Survey statuses
Survey status | Information |
---|---|
Published | The Published status identifies a survey that is prepared for clients to open and complete. A survey entry has the Published status after you add all the necessary content to a survey, then select Publish in the Survey Designer screen. A survey with the Published status has a survey link that you can get and send to clients. Note: A survey that has the Published status is permanently locked and you cannot make changes to it. As an alternative, you can make a copy of the survey, then make changes to the copy. |
Draft | The Draft status identifies a survey that you started to make with the survey designer. It is not possible to get a survey link for a survey has the Draft status. And you cannot show a report for a survey that has the status. |
Archived | The Archived status identifies a survey that you archived. |
Survey reporting
- The name of each client who completed a survey and the date that they completed it
- Each survey question
- The information that a client entered or selected for each survey question
Archived surveys
- Vello sets the Archived status for the survey
- The Surveys screen does not show archived surveys unless you select the Show Archived setting in the screen