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Make a survey

After a practice manager makes a survey, they can send it as a survey link to their clients. Then, clients use the link to open and complete the survey.

  • Make sure that you know the settings and functions of the survey designer
  • Make sure that you know about survey input types and survey variables
To make a survey, do this procedure.
  1. Open Vello from your PIMS.
    Note: If you use Cornerstone, sign in to mycornerstone.idexx.com to get access to Vello.
  2. In the left sidebar, select Content Library > Surveys.
    The Content Library > Surveys command
    Vello shows a Surveys screen.
  3. Select Create New.
    The Create New button
    Vello shows the survey designer.
  4. In the Survey Name box, enter a name.
    Note: Survey Name does not show to clients.
  5. Select the image button, then find and select an applicable image to add to the survey (for example, your practice logo).
    The image button
    Note: The survey shows the image above the survey title.
  6. In the Survey Title box, enter a title.
  7. Select the Add Question button, or drag an input type or a survey variable from left sidebar to the button.
    The Add Question button
    The survey designer adds an empty question to the survey.
  8. Continue to add more questions and make changes until the survey is prepared.
    Tip: To make sure the Vello keeps your changes, select Save Draft:

    Tip: To make sure that survey will show correctly for clients, select Preview:
    The Preview tab
    After you select Preview, select the laptop button to do a check of your survey content with different device types:
    The laptop button and a set of different device types
  9. Select Publish, and in the pop-up window that Vello shows, select Publish again.
    Vello shows the Surveys screen. The Surveys screen:
    • Has a new entry for the survey that you made
    • Shows a status of Published for the new entry
  10. Adjacent to the new entry, select the horizontal ellipsis (), then select Copy Link.
    The select Copy Link command
    Vello puts the survey link in your device clipboard.
Vello has a survey that is prepared for clients to use.
Send the survey link to the applicable clients. Example methods that you can use to send the link include:
  • Email
  • Text messages in the Vello inbox
  • A Vello quick reply