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Vello terms and definitions
Read about Vello terms and their definitions.
Initial configuration
Read about initial configuration tasks that are necessary to complete before you use Vello.
Vello: What clients can see and use
It is important to know what Vello shows to your clients and how they use it.
Vello: Online access for clients
Read about Vello features for online scheduling, online access to pet information, and more.
Reminders and messaging
Read about Vello features for automatic reminders and messaging.
Basic tasks
Read about how to do basic messaging tasks with Vello.
Customer support for Vello
IDEXX has dedicated teams that are available to help you with Vello.
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