A branch of a Neo site can sign up to Vello. As a result, branch staff can use Vello features and functions.

About Vello for Neo branches

Vello has a set of general steps that a practice manager does to configure Vello for a branch.

General steps to configure Vello for Neo branches

Before branch staff can use Vello features and functions, a practice manager must do the necessary configuration for the branch.

Vello configuration for Neo branches

Your branch must sign up to Vello independently of other branches. After you complete sign-up, your branch is connected to Vello.

Sign up to Vello for a Neo branch

<body id="topic-648"><main role="main"><article role="article" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1"><span class="keyword">Vello</span> and <span class="keyword">Neo</span> branches</h1><div class="body"><p class="shortdesc"><span class="keyword">Vello</span> is compatible with branches in <span class="keyword">Neo</span>.</p></div><nav role="navigation" class="related-links"><ul class="ullinks"><li class="link ulchildlink"><a href="/browse-documentation/for-practices/vello-for-neo/vello-and-neo-branches/about-vello-for-neo-branches">About Vello for Neo branches</a><br></li><li class="link ulchildlink"><a href="/browse-documentation/for-practices/vello-for-neo/vello-and-neo-branches/general-steps-to-configure-vello-for-neo-branches">General steps to configure Vello for Neo branches</a><br></li><li class="link ulchildlink"><a href="/browse-documentation/for-practices/vello-for-neo/vello-and-neo-branches/vello-configuration-for-neo-branches">Vello configuration for Neo branches</a><br></li><li class="link ulchildlink"><a href="/browse-documentation/for-practices/vello-for-neo/vello-and-neo-branches/sign-up-to-vello-for-a-neo-branch">Sign up to Vello for a Neo branch</a><br></li></ul><div class="familylinks"><div class="parentlink"><span class="hd-label">Parent topic:</span> <a class="link" href="/browse-documentation/for-practices/vello-for-neo">Vello for Neo</a></div></div></nav></article></main></body>

Vello for Neo

To use some Vello features and functions, you must have the necessary user account permissions in Neo.

User account permissions for Neo and Vello

Vello is compatible with branches in Neo.

Vello and Neo branches

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<body id="topic-o4accukz"><main role="main"><article role="article" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">Vello-featured</h1><div class="body accordions-wrapper"><p class="shortdesc"></p><div class="div accordions-heading">Featured content</div><div class="div accordion-container">
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            <div class="div accordion-item">How Downtown Pet Hospital Boosted Compliance and Client Engagement with Vello</div>
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                <div class="div accordion-text">Downtown Pet Hospital, a thriving five-doctor general practice in Orlando, Florida, has been using Neo as their practice management system since 2016. As the practice grew, they sought a way to automate and enhance client engagement, particularly around appointment reminders and preventive care compliance.</div><a class="xref j-external-link" href="https://software.idexx.com/resources/case-study/established-downtown-pet-hospital-boosts-compliance-and-client-engagement-with-Vello" target="_blank">More</a>
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