Stop reminders for a medical service If you do not want Vello to automatically send medical service reminders for a medical service, a practice manager can stop the reminders.To stop reminders for medical service, do this procedure.Open Vello from your PIMS. Note: If you use Cornerstone, sign in to mycornerstone.idexx.com to get access to Vello. In the left sidebar, select Medical Service Reminders.Vello shows a Medical Service Reminders screen.Select Edit.Vello shows an Edit: Medical Service Reminders dialog box.In the Included Medical Service Reminders section, select the applicable medical service. For example, in the Included Medical Service Reminders section, select Heartworm Test.Vello moves the medical service to the Exclusions section.Select Done.Select Publish Changes.Vello does not send the reminders for the medical service.Parent topic: Configuration of medical service remindersRelated conceptsThe Medical Service Reminders screenVello Postcards billingRelated tasksActivate medical service remindersActivate Vello Postcards for medical service remindersCornerstone only: Stop medical service reminders for a client classification