After a practice manager does the necessary configuration for a visit type, clients can use the Vello client portal to make appointment requests.

1. Open Vello from your PIMS.
   Note: If you use Cornerstone, sign in to mycornerstone.idexx.com to get access to Vello.
2. In the left sidebar, select Appointment Booking.
   Note: If the left sidebar is closed, select the appointment booking button:
   
   
   Vello shows an Appointment Booking screen.
3. Set Online Appointment Booking to Enable.
   
4. In the Appointment Categories section, select the pencil button for the applicable visit type.
   
   Vello shows an Edit: dialog box for the visit type.
5. If you want to change the name of the visit type, use the Client-Friendly Appointment Name box.
   
6. In the Online Booking Type section, select Appointment Requests.
7. In the Configure Availability section, select Manual Configuration.
8. Set Default Appointment Length to the applicable time.
9. In the Days section, set available time ranges for each day.
   

   Tip: You can set more than one time range for one day.
10. In the Provider Availability section, select the staff members and rooms that you want to make available.
    

    Note: If you do not want a staff member to show as available for appointments, deactivate the Enable setting for the applicable staff member.
11. Select Done.
    
12. Select Publish Changes.