home

Browse documentation

Vello Knowledge Center

Get access to documentation, training, and other high-quality resources.

About Vello for Cornerstone MLSD locations

Each MLSD location of your practice's Cornerstone database can sign up to Vello. As a result, practice staff of the location can use Vello features and functions.

One Cornerstone database can have many MLSD locations that are connected to it. Each location:
  • Is a practice that uses the database
  • Has a different physical location
For example, Brookvane Veterinary Care has two physical locations. One location is Westbrook and one location is Bayside. Each physical location has an equivalent MLSD location in the same Cornerstone database.

If your database has more than one MLSD location, each MLSD location must sign up, configure and use Vello independently of other MLSD locations. And an MLSD location of a database does not have the same Vello configuration settings, staff members, or data as other locations of the same database.

Note: To use Vello for MLSD locations, you must use Cornerstone version 9.6 or later.

MLSD location information in Cornerstone client records

Each client record in Cornerstone shows MLSD location information. Vello uses the MLSD location information of a client record to send medical service reminders for the location to the client.

The Home Practice section of a client record shows the client's primary practice. The Home Practice section shows in the A/R Information tab of the Client Information screen.