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Vello and Cornerstone MLSD locations

Give a staff member access to Vello for more than one Cornerstone MLSD location

After you give access to a staff member, they can use the Vello inbox for more than one MLSD location.

Make sure that your MyIDEXX account is an administrator account.
To give Vello access, do this procedure.
Note: The email address that you entered in step 6 could have a relation to a MyIDEXX account. If the email address is related to a MyIDEXX account, the staff member uses their MyIDEXX username and password for Vello sign-in. If the email address is not related to a MyIDEXX account, Vello tells the staff member to make a MyIDEXX account for sign-in.
  1. Sign in to mycornerstone.idexx.com.
  2. In the Vello Configuration screen, select the applicable location.
  3. In the Vello area, select Open.
    The Open button
    Your browser opens Vello.
  4. Select Settings, then select User Management.
    Vello shows a User Management screen. The screen shows the staff who have Vello access.
  5. Select Invite a User.
  6. Enter the email address of the applicable staff member.
  7. Select Send.
  8. Close the User Management screen.
  9. Repeat steps 2 thru 8 for each Cornerstone location where you want the staff member to have access to Vello.
  1. Vello sends an invitation email to the staff member for each Cornerstone MLSD location that you gave them access to
  2. The staff member must accept the invitation email for each MLSD location and sign in to Vello for the MLSD location
Note: Until a staff member accepts the invitation email and signs in to Vello for the location, the User Management screen shows Name Pending for the staff member.
Vello
Cornerstone

Last updated: July 21, 2026

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