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Send a text message to a client

You can use Vello to quickly and easily send text messages to clients.

To send a message, do this procedure.
  1. Open Vello from your PIMS.
    Note: If you use Cornerstone, sign in to practice.vello.idexx.com to get access to Vello.
  2. Select Text Messages & Requests.
    The Text Messages & Requests command
    Vello shows a Text Messages & Requests screen.
  3. Find and select the applicable client.
    Vello shows the client messages.
  4. In the Type your message here... box, enter applicable text.
    The Type your message here... box
  5. Select Send.
    The Send button
Vello sends the text message.