A sick visit is a optional visit type that clients can select when they use the online scheduling system to make appointment requests. A sick visit is applicable when a patient has medical problems.

1. Open Vello from your PIMS.
   Note: If you use Cornerstone, sign in to mycornerstone.idexx.com to get access to Vello.
2. In the left sidebar, select Appointment Requests.
   
   Vello shows an Appointment Requests screen.
3. In the Sick Visits section, set Allow Requests.
4. Select Publish Changes.