After a practice manager activates prescription refill requests, clients can use the Vello client portal to make prescription refill requests.

1. Open Vello from your PIMS.
   Note: If you use Cornerstone, sign in to mycornerstone.idexx.com to get access to Vello.
2. In the left sidebar, select Prescription Refills.
   

   Note: If the left sidebar is closed, select the prescription refills button:
   
   
   Vello shows a Prescription Refills screen.
3. Select Prescription Refill Requests.
   
4. Select Publish Changes.