You can use Vello to quickly and easily send text messages to a client or other persons that have mobile phone numbers in a client record in your PIMS.

1. Open Vello from your PIMS.
   Note: If you use Cornerstone, sign in to practice.vello.idexx.com to get access to Vello.
2. In the left sidebar, select Text Messages & Requests.
   

   Note: If the left sidebar is closed, select the text messages and requests button:
   
   
   Vello shows a Text Messages & Requests screen.
3. Find and select the applicable client.
   Vello shows the client messages.
4. In the Type your message here... box, enter applicable text.
   
   Note: Cornerstone and ezyVet only: If you want to send a text message to a different mobile phone number:

   1. Select Additional Contacts in the conversation view
   2. Select the applicable mobile phone number

   

5. Select Send.