Use the Appointment Reminders screen to configure how and when Vello sends automatic appointment messages to clients.

Methods and intervals that Vello uses to send automatic appointment messages

After you configure Vello to send appointment scheduled messages and subsequent appointment reminders, Vello only sends appointment messages if some conditions agree.

Times that Vello sends appointment messages

Vello can use different methods and intervals to automatically send appointment messages. For example, Vello can send an appointment reminder in an email ten days before a scheduled appointment.

Set the interval and method that Vello uses to send appointment messages

<body><main xmlns:jcm-link-man="http://jorsek.com/content-management/modules/linkmanagement" role="main"><article role="article" id="topic-gsqr0ctz" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">Appointment messages: Methods and intervals configuration</h1><div class="body"><p class="shortdesc">Read about how to use different methods and intervals to automatically send appointment messages.</p></div><nav role="navigation" class="related-links"><ul class="ullinks"><li class="link ulchildlink"><a href="/browse-documentation/for-practices/vello-beta-features/appointment-messages-methods-and-intervals-configuration/methods-and-intervals-that-vello-uses-to-send-automatic-appointment-messages">Methods and intervals that Vello uses to send automatic appointment messages</a><br></li><li class="link ulchildlink"><a href="/browse-documentation/for-practices/vello-beta-features/appointment-messages-methods-and-intervals-configuration/times-that-vello-sends-appointment-messages">Times that Vello sends appointment messages</a><br></li><li class="link ulchildlink"><a href="/browse-documentation/for-practices/vello-beta-features/appointment-messages-methods-and-intervals-configuration/set-the-interval-and-method-that-vello-uses-to-send-appointment-messages">Set the interval and method that Vello uses to send appointment messages</a><br></li></ul><div class="familylinks"><div class="parentlink"><span class="hd-label">Parent topic:</span> <a class="link" href="/browse-documentation/for-practices/vello-beta-features">Vello beta features</a></div></div></nav></article></main></body>

Get access to documentation for Vello beta features.

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Vello has many different methods that clients can use to schedule appointments. You can configure Vello to show only one of the methods in medical service reminders and the Vello client portal (for example, if you want clients to only send a text message to schedule an appointment).

Configure the method that clients use to schedule appointments

Read about how to use different methods and intervals to automatically send appointment messages.

Appointment messages: Methods and intervals configuration

browse-documentation/for-practices/vello-beta-features/appointment-messages-methods-and-intervals-configuration

for-practices/vello-beta-features/appointment-messages-methods-and-intervals-configuration

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Appointment messages: Methods and intervals configuration

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