Vello can use different methods and intervals to automatically send appointment messages. For example, Vello can send an appointment reminder in an email ten days before a scheduled appointment.

1. Open Vello from Neo.
2. In the left sidebar, select Appointment Reminders.
   

   Note: If the left sidebar is closed, select the appointment reminders button:
   
   
   Vello shows an Appointment Reminders screen.
3. In the Reminders section, select Edit.
   Vello shows an Edit reminders dialog box.
4. To set the method, use the Text and Email settings.
   
5. In the text box of the applicable day(s) before sections, enter a number between zero and 30.
   
   Note: The number identifies how many days before a client's scheduled appointment that Vello sends the appointment reminder.
6. Select Done.
7. Select Publish Changes.