Vello client portal: Pet information page
The pet information page makes it easy for clients to know about medical care for their pets. The page is a part of the Vello client portal.
- Name
- Breed
- Sex
- Weight
- Age
- Appointments scheduled 60 days from today
- All previous appointments
- All prescriptions and their instructions, and prescription history
- Reminders for medical services that are due or overdue
Information that shows in the pet information page is synced from your PIMS.
Clients can use the pet information page to add, change, and remove pet photos. If a pet photo changes in the Vello client portal, the pet photo in the patient record in your PIMS does not change. When a client signs in to the Vello client portal for the first time, Vello tells the client to upload a pet photo from their device.
If you activate Vello online scheduling, clients can use the pet information page to make appointment requests.
- Changes to pet photos
- Appointment requests (if Vello online scheduling is activated)
Other changes are not possible. For example, a client cannot make changes to their name or address information. If other changes are necessary, make them for the client in your PIMS. Then, your PIMS will sync the changes to Vello.