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Cornerstone only: Text message notifications

Text message notifications tell you when a client sends a new text message to your practice. The notifications show in in your device's desktop or task bar.

Figure 1. Example of a text message notification
Example of a browser notification

Text message notifications tell you the name of the person who sent the text message and include some of the text message content.

To receive text message notifications, you must make sure that you keep Vello open in a browser tab or window. If you minimize the browser window, Vello continues to show the notifications.

If you select a notification, Vello opens the text conversation and you can quickly send a reply.

Configuration for text message notifications

Before you can receive text message notifications, you must do the necessary configuration. The table that follows shows the necessary steps to complete the configuration:
StepConfigurationDocumentation
1Activate notifications for Google Chrome in your device's system settings.

If you use Microsoft Windows, refer to the Configure notifications section in Notifications and Do Not Disturb in Windows.

If you use Apple macOS, refer to the Change notification settings for apps section in Change Notification settings on Mac

If you use iPadOS, refer to the Turn off notifications selectively for individual apps section in Change notifications settings on iPad.

2Activate browser notifications for Vello.Cornerstone only: Activate text message notifications