Client videos in text messages
Clients can send videos to your practice in a text message.
A video from a client makes it easy for you to see a pet's condition before an appointment.
A client can use a mobile device to send a video in a text message to your practice. And you can get access to the video in the client's text conversation in the Vello inbox.
Note: To see a video, it is not necessary to download it from Vello. You can select the video directly in the client's text conversation to see it.
Note: It is not possible for you to use Vello to send videos to clients in a text message.
Note: The quality of a video sent by a client is dependent on the client's device and carrier. If the quality of a video is not sufficient, you can tell the client to send the video in an email.