Vello's recommended care feature makes it easy for clients to get access to recommended medical services for their pets.

About recommended care

Recommended care information that the Vello client portal shows to clients is synced from your PIMS.

PIMS sources for recommended care information

Recommended care scores help clients to quickly and easily know about standard of care for their pets. Care scores also help with better compliance for pet health.

Recommended care scores

Vello

The Vello client portal shows client pet information. The information includes appointments, prescriptions and medical services. Clients can also use the portal to make changes to pet photos and to make appointment requests.

Vello client portal: Sign-up and sign-in

Make it easy for clients to get access to recommended medical services for their pets.

Recommended care

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                <div class="div accordion-text">Windsong Veterinary Hospital, a newly established general practice in Prosper, Texas, set out to build a modern, efficient clinic from day one. With a focus on seamless operations and excellent client communication, they selected ezyVet as their practice management system and sought a client engagement solution that could integrate effortlessly. </div><a class="xref j-external-link" href="https://software.idexx.com/resources/case-study/new-veterinary-practice-streamlining-client-communications-a-case-study" target="_blank">More</a>
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Read about how to use Vello with your PIMS.

For practices

If you are a pet owner, read about how to use Vello.

For pet owners

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Vello Knowledge Center

Get access to documentation, training, and other high-quality resources.

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