PIMS sources for recommended care information
Recommended care information that the Vello client portal shows to clients is synced from your PIMS.
This table gives each PIMS and where Vello syncs recommended care information from:
| PIMS | Source of recommended care information |
|---|---|
| ezyVet | Vello syncs recommended care information from standard-of-care tables in ezyVet: |
| Neo | Vello syncs recommended care information from the Reminders tab in Neo patient records: |
| Cornerstone | Vello syncs recommended care information from the Letter Reminders tab in Cornerstone patient records: |
Note: Vello only syncs medical services from your PIMS that are less than three years overdue. If a medical service for a patient that is in your PIMS is more than three years overdue, Vello does not sync it from your PIMS.