Get access to a client's prescription refill requests
Use the Text Messages & Requests screen to get access to prescription refill requests.
- Dispense the medicationNote: It is not possible to use Vello to dispense the medication.
- Contact the client to tell them when they can collect the medicationTip: Make a quick reply in Vello to easily send a text message to the client when they can collect the medication.
- In the Vello inbox, select Mark as Done to sync the text conversation to the client record and to the applicable patient record in your PIMS.