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Mass Communications: Make and send an email

After you make an email, you can send it to all clients.

To make and send an email, do this procedure.
  1. Open Vello from your PIMS.
    Note: If you use Cornerstone, sign in to mycornerstone.idexx.com to get access to Vello.
  2. Select Mass Communications.
    The Mass Communications setting
    Vello shows a Mass Communications screen.
  3. Select New Communication.
    The New Communication button
    Note: if you want to make changes to a draft email, select the horizontal ellipsis (  ) that shows adjacent to the applicable newsletter. Then select Edit:
    The Edit button
    Vello shows a Details dialog box.
  4. In the Name box, enter a name for the email.
    The Name box
    Note: The email name shows only to you and to other staff.
  5. In the Description box, enter general information about the newsletter.
    Note: The Description information shows only to you and other staff.
  6. In the Email Subject box, enter an email subject.
  7. Select Next.
    Vello shows a Content dialog box. The dialog box has a content builder:

  8. Add images and text.
  9. If you want to add sections to the email, select Add Section as necessary.
    The Add Section button
  10. To do a check of the newsletter content, select Preview.
    The Preview button
  11. When the newsletter content is prepared, select Next.
    Vello shows a Recipients dialog box.
  12. Select Send to all clients or Send a test as necessary.
    The Send to all clients and Send a test settings
    Note: If you select Send a test, Vello shows a box that you use to enter the email address that will receive the test email.
  13. Select Send.
    The Send button
Vello sends the email to clients.