<body id="topic-tfzdpxdh"><main role="main"><article role="article" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1"> Access configuration</h1><div class="body"><p class="shortdesc">Each PIMS that is compatible with <span class="keyword">Vello</span> has different user account permissions and methods for <span class="keyword">Vello</span> access.</p><p class="p">This table gives each PIMS and documentation about <span class="keyword">Vello</span> access:</p><table class="table frame-all" id="topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141"><caption></caption><colgroup><col style="width:33.33333333333333%"><col style="width:66.66666666666666%"></colgroup><thead class="thead"><tr class="row"><th class="entry colsep-1 rowsep-1" id="topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__1">PIMS</th><th class="entry colsep-1 rowsep-1" id="topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__2">Documentation about access</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry colsep-1 rowsep-1" headers="topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__1 topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__2 "><span class="keyword">ezyVet</span></td><td class="entry colsep-1 rowsep-1" headers="topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__1 topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__2 "><a class="xref j-external-link" href="https://docs.ezyvet.com/en/browse-documentation/vello/vello-for-practices/configuration/user-account-permissions-for-ezyvet-and-vello" target="_blank">User account permissions for ezyVet and Vello
</a></td></tr><tr class="row"><td class="entry colsep-1 rowsep-1" headers="topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__1 topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__2 "><span class="keyword">Neo</span></td><td class="entry colsep-1 rowsep-1" headers="topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__1 topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__2 "><a class="xref" href="/browse-documentation/for-practices/vello-for-neo/user-account-permissions-for-neo-and-vello">User account permissions for <span class="keyword">Neo</span> and <span class="keyword">Vello</span></a></td></tr><tr class="row"><td class="entry colsep-1 rowsep-1" headers="topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__1 topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__2 "><span class="keyword">Cornerstone</span></td><td class="entry colsep-1 rowsep-1" headers="topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__1 topic-tfzdpxdh__d9fde434-2759-4cb2-83b8-3cb07afd6141__entry__2 "><a class="xref" href="/browse-documentation/for-practices/vello-for-cornerstone/cornerstone-only-access-to-vello"><span class="keyword">Cornerstone</span> only: Access to <span class="keyword">Vello</span></a></td></tr></tbody></table></div><nav role="navigation" class="related-links"><div class="familylinks"><div class="parentlink"><span class="hd-label">Parent topic:</span> <a class="link" href="/browse-documentation/for-practices/vello/configuration">Configuration</a></div></div></nav></article></main></body>

Vello release notes

Read how to configure and activate Vello features.

Configuration

After you make an email, you can send it to all clients.

Mass Communications: Make and send an email

Each PIMS that is compatible with Vello has different user account permissions and methods for Vello access.

Access configuration

browse-documentation/for-practices/vello/configuration/access-configuration

for-practices/vello/configuration/access-configuration

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<body id="topic-o4accukz"><main role="main"><article role="article" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">Vello-featured</h1><div class="body accordions-wrapper"><p class="shortdesc"></p><div class="div accordions-heading">Featured content</div><div class="div accordion-container">
            <div class="div accordion-item">How Windsong Veterinary Hospital Streamlined Client Communication with Vello</div>
            <div class="div accordion-content">
                <div class="div accordion-text">Windsong Veterinary Hospital, a newly established general practice in Prosper, Texas, set out to build a modern, efficient clinic from day one. With a focus on seamless operations and excellent client communication, they selected ezyVet as their practice management system and sought a client engagement solution that could integrate effortlessly. </div><a class="xref j-external-link" href="https://software.idexx.com/resources/case-study/new-veterinary-practice-streamlining-client-communications-a-case-study" target="_blank">More</a>
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            <div class="div accordion-item">Webinar: Seamless Connections</div>
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                <div class="div accordion-text">From missed reminders to disconnected systems, client communication can easily become fragmented. But it doesn’t have to be. In this on-demand webinar, we’ll explore how to simplify your workflows, improve client engagement, and create a more connected, efficient practice—without adding more to your plate.</div><a class="xref j-external-link" href="https://software.idexx.com/resources/webinar/seamless-connections" target="_blank">More</a>
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            <div class="div accordion-item">How Animal Care Clinic Increased Fecal and Preventive Care Bloodwork Compliance with Vello</div>
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                <div class="div accordion-text">Animal Care Clinic, a three-doctor general practice in North Canton, Ohio, has always prioritized staying ahead with the latest veterinary technology. After transitioning from paper records to ezyVet in 2020, they sought new ways to enhance client communication and compliance. In October 2023, they joined Vello’s beta program, expecting to strengthen client engagement by reaching more clients through an improved, fully integrated workflow.</div><a class="xref j-external-link" href="https://software.idexx.com/resources/case-study/how-animal-care-clinic-increased-fecal-and-preventive-care-bloodwork" target="_blank">More</a>
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            <div class="div accordion-item">How Downtown Pet Hospital Boosted Compliance and Client Engagement with Vello</div>
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                <div class="div accordion-text">Downtown Pet Hospital, a thriving five-doctor general practice in Orlando, Florida, has been using Neo as their practice management system since 2016. As the practice grew, they sought a way to automate and enhance client engagement, particularly around appointment reminders and preventive care compliance.</div><a class="xref j-external-link" href="https://software.idexx.com/resources/case-study/established-downtown-pet-hospital-boosts-compliance-and-client-engagement-with-Vello" target="_blank">More</a>
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Vello

Read about how to use Vello with your PIMS.

For practices

If you are a pet owner, read about how to use Vello.

For pet owners

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Vello Knowledge Center

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Access configuration

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