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Let clients add a pet directly

To let clients add pets directly in the Vello client portal, a practice manager must do the necessary configuration in Vello.

Note: For Cornerstone customers, you can only do the steps given in this documentation after a practice manager:
  1. Makes sure that your practice has Cornerstone version 9.6 or higher
  2. Activates Auto assign for Client ID in Cornerstone
  3. Activates Auto assign for Patient ID in Cornerstone
For more information, refer to the applicable Cornerstone documentation:
To do the configuration, do this procedure.
  1. Open Vello from your PIMS.
    Note: If you use Cornerstone, sign in to mycornerstone.idexx.com to get access to Vello.
  2. In the left sidebar, select Client Permissions.
    The Client Permissions command
    Note: If the left sidebar is closed, select the client permissions button:

    Vello shows a Manage Your Client Permissions screen.
  3. In the Create New Clients & Pets section, select Allow Creation of a New Pet.
    Allow Creation of New Pet setting
  4. Select Publish Changes.
    The Publish Changes button
Clients can add a pet in the Vello client portal. And Vello tells your PIMS to make a new patient record with the pet information.