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Vello release notes: December 15, 2025

Read about features and changes in Vello.

All PIMS

Vello Postcards is available for customers in Canada. Use Vello Postcards to automatically send medical service reminders to clients as high-quality postcards. For more information, refer to Vello postcards.

ezyVet only: Clients can make an appointment for a new pet

If a client wants to make an appointment for a new pet, they can select Add a New Pet in the Book Appointment screen to add pet information. Vello syncs the new pet information to a new patient record in ezyVet. Previously, it was not possible for clients to add a pet when they made an appointment in the Vello client portal.

This information is mandatory when clients want to make an appointment for a new pet:
  • Name
  • Sex
  • Age or date of birth
  • Species
  • Breed
  • Color
Figure 1. Add New Pet screen

Add New Pet screen