<body id="concept-gv70fc34"><main role="main"><article role="article" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1"><span class="keyword">Vello</span> release notes: August 11, 2025</h1><div class="body conbody"><p class="shortdesc">Read about features and changes in <span class="keyword">Vello</span>.</p><section class="section"><h2 class="title sectiontitle" id="all-pims-0"><span class="ph">All PIMS</span></h2>
            
            <div class="p">This version of <span class="keyword">Vello</span> has changes to the sign-in page for the <span class="keyword">Vello</span> <dfn class="term">client portal</dfn>. The changes give more information to a client about <span class="keyword">Vello</span> and about how they can get access to the <span class="keyword">Vello</span> client portal. For example, the changes make it easier for a client to know how to: <ul class="ul"><li class="li">Make a client portal account</li><li class="li">Get access to a client portal account</li></ul></div>
            
                <figure class="fig fignone" id="concept-gv70fc34__182e52c1-ab3c-4a09-a0f2-d53b44ab4614"><figcaption><span class="fig--title-label">Figure 1. </span>Sign-in page</figcaption><br><img class="image" width="300" src="https://vello.deploy.heretto.com/v4/deployments/Qh0rOZ3ZqeETpqiOjvuB/object/e0e45cd8-97d2-426c-b62f-02761141c261?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJodHRwczovL2pvcnNlay5jb20vZXpkX29yZ2FuaXphdGlvbiI6ImV6eXZldCIsImh0dHBzOi8vam9yc2VrLmNvbS9lemQvb2JqZWN0X3V1aWQiOiJlMGU0NWNkOC05N2QyLTQyNmMtYjYyZi0wMjc2MTE0MWMyNjEiLCJleHAiOjE3NTU2Mjk3OTMsImp0aSI6ImY4ZTA2YjM4YjdiZjQ5NjFhOGQ1ZTA3YmVkZTIwYjVkIiwiaHR0cHM6Ly9qb3JzZWsuY29tL2V6ZF9maWxlc2V0IjoiVWE3eFl2dW80eWd4OHdYYW5ublUifQ.XEqLq_mVpWXGbTNa5KMOnFtIL5aqR1lFE4wnfaA9_5Q" alt="Sign-in page."><br></figure>
        
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Read about features and changes in Vello.

Vello release notes: August 5, 2025

Vello release notes

Vello release notes: August 11, 2025

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for-practices/vello/vello-release-notes/vello-release-notes-august-11-2025

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            <div class="div accordion-item">How Windsong Veterinary Hospital Streamlined Client Communication with Vello</div>
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                <div class="div accordion-text">Windsong Veterinary Hospital, a newly established general practice in Prosper, Texas, set out to build a modern, efficient clinic from day one. With a focus on seamless operations and excellent client communication, they selected ezyVet as their practice management system and sought a client engagement solution that could integrate effortlessly. </div><a class="xref j-external-link" href="https://software.idexx.com/resources/case-study/new-veterinary-practice-streamlining-client-communications-a-case-study" target="_blank">More</a>
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            <div class="div accordion-item">Vello helps Southside Animal Hospital increase their fecal samples to more than 5 per day</div>
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                <div class="div accordion-text">Southside Animal Hospital, a fast-paced one-doctor practice in Lansing, Michigan, knew it was time to modernize client communication. Using Neo as their PIMS, Practice Manager Teresa Marhofer set out to introduce automation that would save staff time and better engage clients. When they implemented Vello, they expected improved workflows. What they didn’t expect was a dramatic rise in fecal compliance, increased staff efficiency, and a noticeable lift in client satisfaction—all in the first week. </div><a class="xref j-external-link" href="https://software.idexx.com/resources/case-study/how-vello-helped-southside-animal-hospital-increase-their-fecal-samples" target="_blank">More</a>
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            <div class="div accordion-item">Webinar: Seamless Connections</div>
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                <div class="div accordion-text">From missed reminders to disconnected systems, client communication can easily become fragmented. But it doesn’t have to be. In this on-demand webinar, we’ll explore how to simplify your workflows, improve client engagement, and create a more connected, efficient practice—without adding more to your plate.</div><a class="xref j-external-link" href="https://software.idexx.com/resources/webinar/seamless-connections" target="_blank">More</a>
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            <div class="div accordion-item">How Animal Care Clinic Increased Fecal and Preventive Care Bloodwork Compliance with Vello</div>
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                <div class="div accordion-text">Animal Care Clinic, a three-doctor general practice in North Canton, Ohio, has always prioritized staying ahead with the latest veterinary technology. After transitioning from paper records to ezyVet in 2020, they sought new ways to enhance client communication and compliance. In October 2023, they joined Vello’s beta program, expecting to strengthen client engagement by reaching more clients through an improved, fully integrated workflow.</div><a class="xref j-external-link" href="https://software.idexx.com/resources/case-study/how-animal-care-clinic-increased-fecal-and-preventive-care-bloodwork" target="_blank">More</a>
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            <div class="div accordion-item">How Downtown Pet Hospital Boosted Compliance and Client Engagement with Vello</div>
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                <div class="div accordion-text">Downtown Pet Hospital, a thriving five-doctor general practice in Orlando, Florida, has been using Neo as their practice management system since 2016. As the practice grew, they sought a way to automate and enhance client engagement, particularly around appointment reminders and preventive care compliance.</div><a class="xref j-external-link" href="https://software.idexx.com/resources/case-study/established-downtown-pet-hospital-boosts-compliance-and-client-engagement-with-Vello" target="_blank">More</a>
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Vello release notes: August 11, 2025

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