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Download a QR code for new client registration and first appointments

After you download the QR code, new clients can scan it to complete registration and make their first appointment in the Vello client portal.

Note: For Cornerstone customers, you can only do the steps given in this documentation after a practice manager:
  1. Makes sure that your practice has Cornerstone version 9.6 or higher
  2. Activates Auto assign for Client ID in Cornerstone
  3. Activates Auto assign for Patient ID in Cornerstone
For more information, refer to the applicable Cornerstone documentation:
To download a QR code, do this procedure.
  1. Open Vello from your PIMS.
    Note: If you use Cornerstone, sign in to mycornerstone.idexx.com to get access to Vello.
  2. In the left sidebar, select Practice Profile.
    The Practice Settings command
    Note: If the left sidebar is closed, select the practice profile button:

    Vello shows a Practice Profile screen.
  3. Adjacent to APPOINTMENT BOOKING, select the QR code button.
    The QR code button
    Vello shows a Portal Settings dialog box.
  4. Select Download.png.
    Download.png button
    Note: As an alternative, select Download.svg to download the QR code as SVG format. Compared to PNG format, SVG has better quality. But if your device cannot open SVG format images, use PNG format.
Your browser downloads the QR code to your device.
Add the QR code to your website, newsletters, and flyers.