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Vello release notes: January 16, 2025

Read about features and changes in Vello.

All PIMS

If a client selects the link in an appointment reminder to confirm an appointment, Vello shows them a confirmation message. Previously, Vello did not show a confirmation message.

This version of Vello has these changes to email templates for medical service reminders:
  • Removed text that tells the client that a physical exam is possibly necessary before they can have a vaccination
  • Appointment instructions that have line breaks show correctly

This version of Vello increases the number of prescriptions and medications that show in the Vello client portal. Previously, the client portal showed a maximum of 10 items. This change gives clients more information about their pet's prescription history and medication history.

Easier sign up to the Vello client portal for clients.

Text messaging and cellular carriers: If you try to send a text message that includes part of a word that is not permitted, the cellular carrier can let the message send. Previously, cellular carriers prevented text messages that included parts of words that are not permitted because of regulatory requirements for SMS messages.