All PIMS

This version of Vello makes the recommended care feature available for all customers. The feature helps clients to know about their pets' care and helps them with better health results.

Client communication: This version of Vello made a change to the link in the diagnostic screening recommendation section of an appointment message. If a client selects the link, an IDEXX video shows with information about diagnostic screening and why it is important for pet health.

Added information to the Practice Settings screen about the cost for Vello Postcards.

Practices in Alaska and Hawaii time zones: Corrected a problem that caused reminders to not send to clients.

Text Message & Requests screen and text conversations: If you want to read a previous message from a client, Vello does not incorrectly go to the newest message. Previously, Vello automatically moved to the newest message in the text conversation.

Made changes to the SMS registration form to make sure that the form information is correct.

Pet Health Network Pro

In-progress text conversations from before your upgrade and during your upgrade show in Vello.