Send diagnostic results to a client (client-friendly summary)
Diagnostic results that you use IDEXX VetConnect PLUS to send to clients usually include a full set of diagnostic data. As an alternative, you can send results as a client-friendly summary, which is easier for clients to read.
- Make sure that you have a VetConnect PLUS account
- Make sure that the PIMS contact record for the client has an email address or mobile phone number
Note: To send diagnostic results with full diagnostic data, refer to Send diagnostic results to a client.
- Select the share button.VetConnect PLUS shows a Share pane.
- Select Client friendly summary.VetConnect PLUS shows settings that you use to make the client-friendly summary for the diagnostic result.
- Sends a text message or email message to the client that they can use to open the diagnostic result
- Makes the diagnostic result available to select and open in the client portal
- Makes a communication record in the applicable contact record in your PIMS for staff to know that Vello sent the diagnostic result (ezyVet and Cornerstone only)