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Vello release notes: May 12, 2025

Read about features and changes in Vello.

All PIMS: Changes to medical service reminders

In the Schedule section of the Medical Service Reminders screen, Vello has three available intervals that you can select to automatically send medical service reminders and postcards.The intervals that you can select are:
  • Two months before a service is due
  • One month before a service is due
  • One month after a service is due
Figure 1. Interval settings for medical service reminders and postcards
Previously, Vello sent:
  • Medical service reminders at all of the intervals
  • Postcards one month before a service is due

For more information, refer to Set intervals for medical service reminders.

ezyVet

Appointment requests with planning guides is available for all ezyVet customers. Previously, the feature was available in beta for specified ezyVet customers only. For more information, refer to ezyVet only: Planning guides as a method to configure available appointment times.