home

Browse documentation

Vello Knowledge Center

Get access to documentation, training, and other high-quality resources.

Vello release notes: August 17, 2026

Read about features and changes in Vello.

Neo only

You can use the Suppression List screen in Vello to find and show clients who unsubscribed from marketing emails.

Vello client portal: In the My Profile section of the Settings screen, a client can change their marketing preferences.

Cornerstone only

While Vello syncs recommended care data, Vello shows a message Syncing your practice data. The message shows in:
  • The Recommended Care screen
  • The Medical Service Reminders screen

Previously, Vello showed an error message that told you that there was no data.

Fixes for the Vello client portal

If a client uses some versions of Safari or Chrome with iOS, they can:
  • Add a pet photo
  • Crop a pet photo

Previously, it was not possible for them to add or crop a photo.

If a browser window is too short, a client can scroll to read all of the contents of the Change Practice View dialog box. Previously, the dialog box did not show the title or the practice logos correctly.