All PIMS

You can get access to your practice's registered phone number in Vello. Clients can use the registered phone number to send text messages to your practice.

When you make a client contact record in your PIMS, Vello knows which text conversation to sync to it.

Vello client portal: When a client makes an appointment request at the end of a month, the client portal correctly shows available appointment times for the next month.

Appointment requests: Vello shows a star icon adjacent to the staff member of a client's previous appointment. This change makes it easier for clients to make an appointment request with the same staff member again.

Sign in to Vello client portal: If Vello does not know the email or phone number that a client entered, Vello gives the client information about how to sign in.

Medical service reminders: Vello has configuration settings that a practice manager can use to stop medical service reminders for specified treatments or services.

ezyVet and Neo

Corrected a problem that caused the Vello inbox button in your PIMS to not show a preview for some received messages.

Cornerstone

Online appointment scheduling (beta feature) is available for specified customers.